Shipping and Costs
- Shipping costs within the European Union: €12.50
- Free shipping to the European Union for orders over €125
Delivery Times and Shipping
Our products are shipped directly from our warehouse in the Netherlands, ensuring fast and reliable delivery into the European Union. The delivery times are indicated on the product page:
- 3-5 business days: Immediately available from stock.
- 5-10 business days: Special items that need to be ordered.
Return
Not the right size? No problem! Unworn, unwashed or defective items can be returned or exchanged within 14 days. Please note that socks, pajamas, underwear, swim shorts, lounge pants and lounge shorts are excluded from exchange once the package has been opened for hygienic reasons.
Return Costs
Returns are at your own expense. To help you choose the right size and minimize returns, we have provided a size chart on all product pages. However, the exchange of returned items is free of charge.
Customer Service
If you have any questions or comments, you can reach us by phone from Monday to Saturday between 12 and 4 pm or by email at info@10xlshop.com. We will answer your questions within 24 hours during normal business hours.
General information
10XLshop strives to make shipping cost-effective and offers free shipping on orders over € 125.
Despite our low prices and an additional 5% discount for returning customers,
bears the customer pays the costs of returning. To make choosing the right size easier, we provide a size chart on every product page, reducing the number of returns.
However, the exchange of returned items is free.
This website has been translated using Google Translate and Deepl. We apologize for any grammatical errors.